This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from Norax (referred to as the “Site”).

Personal Information We Collect

When you visit the Site, we automatically gather specific information about your device, including details about your web browser, IP address, time zone, and some of the cookies stored on your device. Moreover, as you navigate through the Site, we collect data about the individual web pages or products you view, the websites or search terms that led you to our Site, and how you interact with it. We refer to this automatically-collected data as “Device Information.”

We collect Device Information through the following technologies:

Cookies: These are data files placed on your device or computer, often containing an anonymous unique identifier.

Log files: These track actions on the Site, recording data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags, and pixels: These are electronic files used to capture information about your Site navigation.

Additionally, when you make a purchase or attempt to make one through the Site, we collect specific information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

In this Privacy Policy, the term “Personal Information” encompasses both Device Information and Order Information.

We use the Order Information we collect primarily to fulfill any orders placed through the Site (including processing payment information, arranging shipping, and sending you invoices and/or order confirmations). Furthermore, we use this Order Information to :

• Communicate with you.
• Assess our orders for potential risks or fraud.
• Provide you with information or advertising related to our products or services when aligned with your preferences.

We use the Device Information we collect to help identify potential risks and fraud (particularly through your IP address) and, more broadly, to enhance and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site and evaluating the success of our marketing and advertising initiatives).

Sharing Your Personal Information

We share your Personal Information with third parties to assist us in using it, as described above. For instance, we utilize Shopify to power our online store.

Lastly, we may disclose your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

Behavioral Advertising

As previously mentioned, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you.

You can opt out of targeted advertising through the following links:

• Facebook
• Google
• Bing

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Please be aware that we do not modify our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletions. To exercise this right, please contact us via the contact information provided below.

Furthermore, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (e.g., if you place an order through the Site) or for legitimate business interests, as listed above. Also, please be aware that your information may be transferred outside of Europe, including to Canada and the United States.

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion purposes. You also agree to store that currency in a session cookie in your browser (a temporary cookie automatically removed when you close your browser). This enables the selected currency to remain consistent while browsing our website, facilitating the conversion of prices to your local currency.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless you request its deletion.

Changes

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Text Marketing and Notifications

By entering your phone number during checkout or subscribing via our subscription form or a keyword, you agree that we may send you text notifications (e.g., order updates and abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 20 per month. Consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, simply reply with STOP to any mobile message sent by us or use the unsubscribe link provided in any of our messages. Please note that alternative methods of opting out, such as using different words or requests, will not be considered reasonable means of opting out. Message and data rates may apply.

For any questions or clarifications, please contact us via email at contact@norax.shop.